Orthopaedic Physiotherapy

At MJ Physio, we offer orthopaedic physiotherapy services to help you find relief from acute and chronic musculoskeletal conditions. Our experienced team of physiotherapists will evaluate your condition and identify the underlying cause to create a personalised treatment plan designed for your individual needs.

Orthopaedic physiotherapy can help with a variety of problems such as:

At MJ Physio, we use evidence-based practice to ensure our patients receive the best care possible. We also work closely with other healthcare providers in order to provide comprehensive treatment that addresses all aspects of health. Contact us today to learn more about how orthopaedic physiotherapy can help you feel better and reach your goals.

Frequently Asked Questions

What is physiotherapy?

Physiotherapy uses effects of physical modalities like heat, ice sound, light waves and exercises to produce therapeutic effects. It aims to improve a person's ability to move and perform functional activities. Physiotherapy is a necessary component in patient care and is heavily relied on by doctors and other health professionals. A Physiotherapy visit includes a thorough examination, diagnosis, prognosis and physical intervention.

Do I need a referral for physiotherapy?

No. Physiotherapists are university trained medical professionals and primary care practitioners in BC. This means that you have direct access to physiotherapy without a doctor's referral. In some circumstances, like certain extended health plans, a doctor or nurse practitioner referral is required to access funding. Consult your insurance provider to learn whether a referral is needed in your specific case prior to commencing treatment. For WCB injuries a doctor referral is necessary. For ICBC Motor Vehicle Accidents, a doctor referral is not necessary for the first 20. However, continuing beyond 20 visits do need a doctor's note.

What should I bring for my first visit?

You are expected to arrive 10- 15 mins prior to your appointment time to fill out paperwork. You will require to bring your: Care Card number; Claim number (if WSBC or ICBC); Doctor's referral, if applicable; Extended Health Plan Card; Diagnostic test results (MRI, CT scan, X-ray), if available.

What can I expect during the first visit?

The first visit is for 30 -40 mins. You can come in comfortable clothing like yoga pants, shorts, t-shirt or tank top. Patient gowns are also available at the clinic to change prior to the session if need be. One of our highly trained physio will complete a thorough assessment (checking your joint range of movement, muscle strength, functional abilities, pain patterns and level). A treatment plan will be set based on your goals after the assessment.

How many sessions will I need / How long will I require Physiotherapy treatment?

It depends on the nature of your injury. After a thorough assessment, your physiotherapist will discuss with you the treatment plan and the number of sessions anticipated for recovery based on the scope of your recovery.

How do I cancel or reschedule my appointment?

You can cancel an appointment / reschedule your appointment with a 24-hour notice for a no obligation service. If not a nominal fee will be charged for last minute cancellations.

Billing and Insurance FAQs

Does MJ Physio direct bill insurance?

Yes. MJ Physio can direct bill most insurance plans for eligible services. You only pay any remaining balance, such as a co-pay or uncovered portion.

What do I need to bring for direct billing?

Bring your insurance plan details (insurer name, plan and member number) to your appointment. We bill your insurer directly for covered services.

How do I know if my insurance covers Physical therapy?

When you visit the clinic, you can give your insurance information to the front desk staff, and they will be able to assist you by calling your insurance companies to get your coverage details. You can also call your insurance company to get details of your coverage.

Do you bill WorkSafeBC or ICBC directly?

Yes. MJ Physio supports WorkSafeBC workplace injury claims and ICBC motor vehicle accident claims. Contact us with your claim number to get started.

What about MSP?

MJ Physio accepts MSP for low income and senior clients, as listed on our Services page.

ICBC FAQs

Can I get physiotherapy through ICBC without a referral?

Yes. You can contact MJ Physio directly without a referral. Bring your ICBC claim number when you book so we can bill ICBC for your approved treatment.

Do I need a referral for ICBC physiotherapy?

No. You do not need a doctor's referral to start physiotherapy after a car accident. You can book directly online or call 604-547-8080.

How many physiotherapy sessions does ICBC cover?

Coverage depends on your individual ICBC claim. Our ICBC page notes that physiotherapy treatment consists of 20 sessions — contact us with your claim number and we will confirm your coverage.

Which MJ Physio clinics support ICBC customers?

Both our Vancouver (Fraser Street, 5684 Fraser St) and Surrey (Fleetwood, #103-8488 160 St) clinics support ICBC customers. Call 604-547-8080.

WorkSafeBC FAQs

Do I need a referral to start WorkSafeBC physiotherapy at MJ Physio?

In most cases, no referral is needed to start. A physiotherapist can assess a work injury directly.

How soon after a work injury should I start physiotherapy?

As soon as you are able; early assessment helps.

Will WorkSafeBC definitely pay for my physiotherapy?

Coverage is decided by WorkSafeBC based on your claim; we cannot guarantee approval or a set number of visits.

What should I bring to my first WorkSafeBC appointment?

Your claim number (if you have one), employer details, and a list of current medications.